Privacy Policy

We use the email services of Shopify Mail, a third party that facilitates our website' email traffic and newsletters, if any. All conformation emails you receive from our website and webforms are sent to you from the servers of Shopify Mail. Shopify Mail will not use your name and email address for their own purposes. At the bottom of each automated email sent from our website you will find an ‘unsubscribe” link. When you click on this link you will no longer receive automated emails from our website; note that this can seriously affect the functionality of our website. Your personal data will be securely stored, sent and locked by Shopify Mail. Shopify Mail uses cookies and other internet technologies that track if emails are opened and read. Additionally, Shopify Mail gathers information about you as a receiver and the subjects of these emails with the purpose of improving the quality of their service; this data is stored for 30 days. Shopify Mail reserves the right to use your personal data to further improve their services and, within this context, share it with third parties. 

For our regular business email, we use the email services of Gmail. This party has implemented fitting technical and organizational measures to prevent misuse, loss or corruption of your data. Gmail does not have access to our mailbox and we treat our email traffic as confidential.

We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you give us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to contact you in the future on our own initiative, we will first ask for explicit consent. Your data is not shared with third parties with any other purpose than to fulfill accountancy and administrative obligations. These third parties are all held to confidentiality based on the agreement we have with them: an oath or legal obligation.

Information gathered automatically by our website is processed with the sole purpose of providing you with and/or further improving our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.

In some cases we may face a legal obligation to share your data, viz when our assistance is required in a fiscal or criminal investigation. In such cases we are forced to comply but will, based on our legal possibilities, offer objection.

We store your data for as long as you are a customer with us. This means that we retain your data until you make it known to us that you no longer wish to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) data due to legal administrative obligations. This information is safely stored for as long as the required term for these obligations has not yet passed. Staff will no longer have access to your data and any documents drawn up because of your order.

Based on valid Dutch and European law, you, as the party concerned, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you will find an explanation of these rights and how you, as the party concerned, can exercise these rights. As a rule, to prevent abuse, we only send invoices and copies of your data to email addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail, should you wish, we will ask you to identify yourself accordingly. We keep a file of completed requests; in case of a request to be forgotten we will only keep anonymized data. You receive all invoices and copies of data in files that are structured in a machine-readable format based on data classifications that we use within our system.

At all times you retain the right to view the data we process that has a relation or may be reducible to your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.

At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.

At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you chose to cancel said limitation.

At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. You may send in such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can no longer offer our services to you for we can no longer guarantee the previous data safety.

At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection we will immediately cease all processing of your data while your objection is being investigated and handled. In case of a justified objection we will return all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until that point and cease processing thereafter. You also maintain the right to not be subject of automated decision-making processes or profiling. We process your data in such a way that this right does not apply. Should you believe that this right does apply then we ask you to reach out to our contact in charge of privacy matters.

At all times we maintain the right to alter our privacy policy. This page however always displays the most recent version of our privacy policy. Should a new privacy policy have consequences for the ways in which we process recently gathered data in regard to your person, then we will notify you of this via e-mail.